01Information We Collect
We may collect the following categories of information:
- Personal Information: such as name, email address, and account credentials
- User Content: images, text, and videos you upload or generate
- Usage Data: device information, IP address, browser type, pages viewed, and interactions
- Payment Information: processed by third-party payment providers (we do not store full payment details)
02How We Use Information
We use information to:
- Provide and operate the Service
- Process images and generate videos
- Manage user accounts and subscriptions
- Improve and maintain platform performance
- Communicate with users regarding updates or support
- Enforce our Terms of Service and prevent misuse
03AI Processing & User Content
User content is processed by automated systems to generate requested outputs. Content may be temporarily stored to provide functionality, troubleshoot issues, improve service quality, and comply with legal obligations. Pic to Life, LLC does not sell user content.
04Tracking Technologies
We use cookies, pixels, and similar technologies to operate and improve the Service, understand usage patterns, and enhance user experience. This includes analytics services — Google Analytics, PostHog, and Vercel Web Analytics — which set cookies or similar identifiers to measure how the Service is used. We may update this Privacy Policy as our tracking and analytics practices evolve.
05Sharing of Information
We may share information with:
- Cloud hosting, AI processing, and infrastructure providers
- Payment processors for subscription transactions
- Legal authorities when required by law
- Service providers assisting with operations and security
06Data Retention
We retain information only as long as necessary to provide the Service, fulfill legal obligations, resolve disputes, and enforce agreements.
07Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect information. However, no system is 100% secure.
08Your Rights & Choices
Depending on your location, you may have rights to:
- Access or update personal information
- Request deletion of data
- Opt out of certain communications
Requests may be submitted by contacting us at the email below.
09Children's Privacy
The Service is not intended for children under 13. We do not knowingly collect personal data from children under 13.
10International Users
If you access the Service from outside the United States, you consent to the transfer and processing of information in the United States.
11Third-Party Links
The Service may contain links to third-party websites. We are not responsible for their privacy practices.
12Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the Service constitutes acceptance of the updated policy.
13Contact Information
Pic to Life, LLC
Email: team@pictolife.ai